Loading Vision Academy
Find clear guidance on learning, accounts, test purchases, and credentials.
Enrollment, lesson access, progress, and course completion.
View answers Account and sign-inCreating an account, signing in, and finding your learning.
View answers Payments and accessCheckout, purchase status, programs, and course access.
View answers CertificatesEligibility, certificate numbers, sharing, and verification.
View answersIf you still need help, send our team a message with the relevant course or certificate number.
Contact supportOnce the dummy checkout completes, the course appears in My Learning. Open it there to begin or continue.
Self-paced Vision Academy courses include ongoing access. Any exception is shown clearly before checkout.
Confirm you are using the email address registered with Vision Academy. Passwords are case-sensitive. If the problem continues, contact support.
Refresh My Learning first. If access still does not appear, send us your account email and the name of the course or assessment.
No. The current checkout is a testing tool, accepts fictional details, and does not process payments. Never enter real card information.
Each course shows its certificate rule. Some issue a certificate after required lessons, some require a final assessment, and some track completion without a certificate. Standalone certificate assessments issue their credential when you meet the pass mark shown on the assessment page.
Share the certificate number beginning with VA-. It can be entered on the public verification page to confirm the record.